Comcast Xfinity Guida Utente

Skype™ on XFINITYUser Guide

10Get to Know the PartsTwo-Handed HoldOne-Handed HoldUsing Your Remote’s KeyboardTryafewdifferentpositionsforholdingtheremotewhiletypingon

SetupThis section provides guidance for setting up your system, from gathering the necessary account information right up to activation. This sectio

12SetupWhat You Will Need to Get Started• HDMI-capableComcastset-topboxandHDTV.• Internetconnectionwithatleast1.5Mbpssimultaneousuploa

13SetupCamera SetupTheXFINITY cameracanbeplacedontopofyourTVscreenoronaatsurface(likeaTVconsole).Therecommendedviewingdistance

14Setup

15SetupConnectThefollowingillustrationshowstwopotentialset-ups.Thesetupontheleftiswithoutareceiver,DVDplayerorgameconsole.Theset

16SetupThestepsbelowmaydifferslightlydependingonyourmediasetup,buttheequipmentordershouldremainthesame(see the illustration on foll

17SetupABBEDCF

18SetupPower Up Ifyouneedhelpwithsetup,visithttp://comcast.com/skypeorcallat877-704-7713. 1. PlugthepowercableintothePowerporton

ActivateOnce you have completed setup, it is time to activate your Skype on XFINITY. During activation, you will follow a series of steps on your TV s

2ContentsGet to Know the Parts 4 Camera 5 Adaptor Box 6 Remote 8Setup 11 What You Will Need to Get Started 12 Comcast and Skype Accounts 12

20ActivatePair Your RemoteThe pairing process connects your remote to the adaptor box so that the adaptor box—and Skype on XFINITY—can only be control

21ActivateConnect to Your Home NetworkAnInternetconnectionisrequired,butthescreen(s)youwillseedependsonyourchoiceof network connection

22ActivateAvailable Wireless NetworksFollowthesestepsifyouareusinganavailablewirelessnetwork.1. Ensure that the Ethernet cable is not conn

23ActivateHidden Wireless NetworksFollow these steps if you are using a hidden wireless network. 1. From the options on the choose your network scree

24Activate3. Select the security type of the hidden wireless network. 4. Enter your network password. 5. Thisscreenwillappearonceyouhaveco

25ActivateHelpful Hints for Hidden Wireless Networks• Ifyouhavetriedtojoinanetworkthatcannotbefoundorisnolongerinservice,verifyth

26ActivateScreen ResolutionSelectyourTV’sresolution.Select1080i,720p,or480p.Checking Your HD Video SignalThis test ensures that your set-top b

27ActivateChecking Your CameraThistestensuresthatyourcameraisworkingandpositionedtocaptureyourpreferredviewingarea.Testyourcamera,m

28ActivateChecking Your AudioWhilethemicrophonetestconrmsthatyouwillbeheard,thevolumecheckveriesthatyouwillbeableto hear your con

29ActivateComcast Sign-InIfyouhavesignedintoComcastbefore,thisscreenwilllookfamiliartoyou.SimplyenteryourComcastIDand password then

3IntroductionWelcomeThis user guide is where you will nd answers to questions along with easy to follow, step-by-step guidance on how to set up and u

30ActivateAlready Have a Skype Account IfyoualreadyhaveaSkypeaccountyouwanttouse,entertheinformationtocontinue. Create a Skype Accoun

31ActivateEnter your Skype Name and password.Helpful Hints for Skype Sign-In• EachComcastIDmustbelinkedwithauniqueSkypeName.• Ifyoucann

32ActivateSync ContactsBysyncingyourcontacts,youwillbeabletoaccessyourXFINITYandSkypecontactsfromoneplace,makingitevenfasterand

33ActivateActivation CompleteOnceyouhavecompletedtheactivationprocess,youwillseethefollowingscreen.Youcannowbeginconnecting with fami

ProfilesWhen you activate Skype on XFINITY, you will create your first Skype on XFINITY profile by linking your Comcast ID to a Skype account. Later,

35ProfilesSign In to Your Skype on XFINITY Prole A Skype on XFINITY prole is a combination of your Comcast and Skype accounts. Your Skype on XFINITY

36ProfilesHelpful Hints for Sign-In• If you check the Remember My Password box, you will not be prompted to enter your password each time you sign in.

37ProfilesMy Skype on XFINITY ProleUpdate Your StatusYour status indicates your availability. Update it at any time to alert your contacts when you ar

38Profiles3. Click SET STATUS.4. Select a status option. Status Options: AvailableYour contacts can see that you are online and can call or messa

39ProfilesUpdate Your MoodMood is a short update of what you are doing, how you are feeling or what is on your mind.1. Go to the Home screen.2.

Get to Know the PartsTake a look at the components that make up Skype on XFINITY. Here you will find visual diagrams, technical specifications and hel

Video and Audio CallsConnect with family and friends by selecting someone from your Contacts or Recent lists, then choose how you would like to call

41Video and Audio CallsMake a Video CallA video call is a face-to-face conversation that happens on your TV. During a video call, you can turn off the

42Video and Audio Calls Helpful Hints for Video and Audio Calls• Ifyourvideooraudiocalllastsforfourhours,youwillbeshownanoptiontoco

43Video and Audio CallsMake an Audio CallAnaudiocallworksmuchlikeavideocallexceptthereisnoactualvideo.Instead,youwillseeyourcontac

44Video and Audio Calls Incoming CallsIfyouaresignedintoSkypeonXFINITYandacallcomesinwhileyouarewatchingTV,acallnoticationappe

45Video and Audio CallsVideo and Audio Call Features Mute Your AudioPress the Mic button on your remote to mute yourself so your contact cannot h

46Video and Audio Calls Put a Call On Hold To pause the transmission of video and audio from your microphone, click Hold on your screen or press

47Video and Audio CallsChange ViewsYoucanchangethelayoutofyourscreendependingonyourviewingpreference.Forinstance,youcanexpand the scr

MessagesConnect with family and friends by selecting someone from your Contacts or Recent list, then start sending and receiving messages. This se

49MessagesSending and Receiving MessagesUse your remote’s keyboard to type a message to one of your contacts. Your message, and your contact’s respons

5Get to Know the PartsCamera• High-Denitioncamerasupportsupto720p@30framespersecond(requiresbothuserstohave consistent1.5Mbps+upl

50Messages3. Using your remote, type your message. Press OK on your remote or click SEND on your screen. You will see your message, along with your

51MessagesHelpful Hints for Incoming Messages• Ifyoudonothing,theincomingmessagenoticationwilldisappearintwominutes.• Ifyouarenot

52MessagesGroup MessagingYou can participate in group messaging if another person initiates the group messaging session via their Skypeaccount.Infu

ContactsTo talk with friends and family, you will first need to connect with them by sending and/or accepting contact requests. When you have added fr

54ContactsContactsUse your list of contacts to connect with family and friends. If you chose to sync your XFINITY and Skype contacts during activation

55ContactsYour Contacts’ Information Select a contact to view their prole picture, name, status, mood and other information. Your contacts are sorted

56Contacts3. Click to block or remove this contact. - Blocking prevents a contact from calling or messaging you. - Removing a contact de

57Contacts Available Contacts View contacts who are currently online or have set their status as Available, Away or Do Not Disturb. If a contact’s

58ContactsHelpful Hints for Pending Contact Requests • If someone has sent you a contact request, they will not appear in your Pending Contact Reques

59ContactsAll ContactsAll Contacts is a list of all of your contacts, regardless of what their status is. Add ContactsExpand your contacts by invit

6Get to Know the PartsAdaptor Box• HDMIConnectionsBetweenSet-TopBoxandTV• Dual-band(2.4GHz/5GHz)WirelessNetwork(802.11n)• Ethernet-Rea

60Contacts3. Click SEARCH SKYPE. 4. Select the contact to send a contact request to. You can also add an optional personal message.5. Click SEND. F

SettingsAdjust your profile and system settings to enhance your Skype on XFINITY experience. This section will cover:•Profilesettings.•Syncingc

62SettingsProle SettingsVisit Prole Settings to modify your prole, privacy settings, prole name and more. Prole Settings are optional settings th

63Settings Sign In OptionsYou can choose to enter your Comcast password each time you sign in to Skype on XFINITY or have it automatically lled

64Settings Change Linked Skype Account • Select Manage Skype Settings. • Select Change Linked Skype Account. • Enter your Comcast password.

65Settings Change Skype Password• To change your Skype password, sign in to your account at www.skype.com. Privacy SettingsSelect who ca

66Settings Manage ConversationsChoose how long details about your calls and messages are saved. Learn more about viewing your Recents on page 76

67SettingsHelpful Hints for Syncing Contacts• Once you sync your contacts, you may have some duplicate entries. To check for duplicates, visit www.XF

68Settings Blocked ContactsYou can block a contact for any reason, at any time, and prevent that person from calling or messaging you via Skype

69Settings System SettingsVisit System Settings to modify hardware, software and equipment settings. These may have been set when you set up and activ

7Get to Know the PartsHelpful Hints for the Adaptor Box• ThereisnoOn/Offindicatorlight.ThePowerLEDremainslitwhenpluggedin.• Pleasebe

70SettingsVideo Settings Video Settings: CameraThis checks that your camera is working and positioned to capture your preferred viewing area. Testyour

71SettingsVideo Settings: HD Video SignalThis test ensures that your set-top box is connected properly and that you will be able to watch TV while us

72Settings Audio Settings: Checking Your MicrophoneThis test ensures that the microphones in the camera are working properly. Speak and the sound che

73SettingsGeneral Settings General Settings: Set Time ZoneSelect your time zone. Selecting your time zone ensures accurate call time records appear in

74SettingsGeneral Settings: Software UpdateOccasionally you will be alerted about Skype on XFINITY software updates. You can also come to the Software

Other FeaturesLearn about additional Skype on XFINITY’s features to maximize your experience.This section will cover:•Alistofrecentcallandmessa

76Other FeaturesRecentsSee your recent activity including the type of connection (video, audio or message) and contact name. The most recent are liste

77Other FeaturesManage ConversationsSelect how long details about your calls and messages are saved. These details are viewable in your Recent list

78Other FeaturesNoticationsNotications are helpful alerts that are displayed until an action is taken. For instance, a software update will remain i

Gloss ary

8Get to Know the PartsRemote• RadioFrequency(RF)Remote• (2)CR20323VLithiumBatteries(pre-installed)

80GlossaryAvailable Wireless Networks Nearby wireless networks, such as your home network. Blocked Contact A person who cannot call or messag

81Skype on XFINITY User Guide Version 1.0Skype is a trade mark of Skype or its related companies. Copyright 2003-2012, Skype, patents pending. For Sky

9Get to Know the PartsHelpful Hints for the Remote • UsetheLeftarrowtogobacktothepreviousscreen.• VOLadjuststhesoundlevelfor